Refund Policy

1. Refunds and Guarantee

Refunds are processed by our Merchant of Record, Paddle.com.

We generally offer a 14-day refund window for new subscriptions if you are not satisfied with the Service, in accordance with Paddle's standard policies for digital goods. To request a refund, please contact our support team.

After the 14-day period, purchases are generally non-refundable, but we may consider exceptions on a case-by-case basis at our sole discretion.

2. Subscription Cancellations

You can cancel your subscription at any time through your account settings. If you cancel, your subscription will remain active until the end of your current billing period. You will not receive a refund or credit for any remaining days in your term.

3. Non-Refundable Items

The following are generally non-refundable after the initial 14-day guarantee period:

• Partial Subscription terms (if cancelled mid-cycle)
• Discounted or Promotional items (unless stated otherwise)

4. Contact Us

If you believe you have been charged in error (e.g., a technical billing duplicate charge), please contact us immediately at support@devfolium.io so we can investigate.